Food Service Segments
Three different segments of the
food service sector are Full service, Quick service and Retail Hosts. The full
service segment is made up of dining locations that do not require customers to
prepare or serve their own meals. The full service restaurants often feature
menu selections according to cuisine type. Its prices may vary between moderate
to very expensive. According to the National Restaurant Association this
segment of the industry has experienced the largest drop in sales. The quick
service segment is usually fast food chains and casual restaurants that offer
buffets and take out service. They feature menus centered on a certain food,
such as American or subs. Meals are prepared immediately after order is taken,
serving times are usually within minutes and prices are relatively in
expensive. Food may be consumed off premises at a customer’s home or work. The
retail hosts segment is located with in a gas station and grocery stores. These
typically are franchises of major brands, such as specialty coffee or fast food
chains. These locations give customers the option of freshly prepared meals at
a reasonable price. In 2010 the retail host segment experienced some the
restaurant industry’s solid growth according to The National Restaurant
Association.
Identifying
3 characteristics of each segment of full service, quick service and retail
host would be prices, service style and atmosphere. In the full service prices
are usually 20 dollars a plate. The service style is sit down dining with more
formal waiters. The atmosphere is often family friendly and brightly decorated,
The quick service segment prices are usually meals 6 dollars or less. The
service style can be threw a drive threw or service counter with more than 1
cashier. The atmosphere is usually fast paced and less decorated. The retail
host segment prices are reasonably priced. The service style is usually either
pick up from a warmer or prepare yourself
or counter service. The atmosphere is fast paced and not as much one on
one as fast food.
According
to the National Restaurant Association full service dining is droping in sales
compared to quick service. And retail host is the fastest growing sector today
and will be growing more and more.
References- www.
smallbusiness.chron.com, www.foodservicewarehouse.com
, The National Restaurant Association
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